Terms of service
These terms of sale apply to our website(s). By accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out below. Before placing an order, if you have any questions relating to these terms and conditions, please email info@myslide.co.uk with your query.
1. Use of Our Website
References to "we", "us" and/or "our" throughout www.myslide.co.uk ("the website") are to My Slide. The use of the website and the purchase of any goods ("Goods" and/or "Products") from the Website are governed by these terms and conditions ("Conditions"). We reserve the right to modify these terms and conditions without notice to you.
There is no charge imposed by My Slide for accessing the Website, but you must pay the cost of the communications link you use to visit the website. Access to the Website may be suspended, restricted, or terminated at any time without notice.
Your placement of an order on our website is an offer by you to purchase the goods selected in your order. We may accept your order at our discretion. This means that if products are shown on the site but are incorrectly priced, incorrectly described, or not available, we shall not be obliged to sell you those products.
Once you have placed an order, we will send you a confirmation that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and My Slide for the sale of our products will only exist once an order has been accepted, processed, and dispatched to you.
We reserve the right to change these terms of sale from time to time without notice to you.
2. Contract Information
Goods supplied from the Website are supplied by My Slide Limited, a company registered in England and Wales with company registration number 15725131 and registered office address at My Slide Ltd, Tiverton, Devon. United Kingdom.
Your submission of an order represents an offer to purchase Goods indicated by you and is not binding on us until we have notified you that your order is accepted. All advertisements and communications prior to order acceptance are invitations to treat and not contractual offers. This means that if Goods are shown on the site but are not available or are incorrectly priced or otherwise incorrectly described, My Slide shall not be obliged to sell you those goods.
3. Products
My Slide has worked diligently to ensure that the description and specification of our products are correct. However, specifications and descriptions are intended only to give a general description and are not binding. While we strive for accurate colour representation, actual colours may vary due to differences in monitor displays.
4. Privacy and Security Policy
This policy applies when you visit our website without purchasing any product, when you use our site for purchasing products, or when you register with My Slide.
We consider all the information you share with us private and confidential. We collect customer information to improve your shopping experience and to communicate with you about our products and services.
When you visit, register, or order products on www.myslide.co.uk, you may be asked to provide certain information about yourself, including your name, contact details, and credit or debit card information. We may also collect information about your usage of our website.
Any personal data entered or included in any message to My Slide will be subject to applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). You are responsible for its accuracy and relevance and must have the authority to disclose it and for My Slide to use it for the purposes of any transaction conducted through the website. If in doubt, please email My Slide with the details first.
My Slide only uses personal information for the purpose for which it was given and as permitted by law. By providing this information, you consent to its use for processing your order and updating you on its status.
We do not sell, rent, exchange, transfer, or otherwise disclose your personal information to third parties outside My Slide, except as required by law or in connection with legal proceedings.
My Slide may use your information to notify you about our services and events that may be of interest. For your security, we reserve the right to contact individuals if evidence of account tampering or improper activity is discovered. You can review, change, or delete personal information at any time.
We take the security of your personal details seriously and have used industry-standard precautions to safeguard your information. When entering sensitive data, such as credit card details, a padlock icon will appear in your browser to indicate that the connection is secure.
5. Cookies Policy
Our site uses cookies to track visits, basket contents, and previous purchases. A cookie is a piece of information stored on your computer's hard drive that tracks movement within websites. Most browsers accept cookies by default, but you can disable them in your browser settings.
Disabling cookies may limit functionality and prevent purchasing on our site. More about cookies can be found at: http://www.aboutcookies.org/Default.aspx?page=2
6. GDPR Compliance
We are committed to complying with the UK General Data Protection Regulation (UK GDPR). This means we are transparent about how we collect, use, and protect your personal data. You have the right to access, correct, delete, or restrict the use of your personal data held by us. You may also object to certain processing activities and have the right to data portability.
If you have provided consent for us to use your personal information, you may withdraw that consent at any time. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
To exercise any of your data protection rights or for more information, please contact us at info@myslide.co.uk.
7. Intellectual Property and Right to Use
All copyright, trademarks, and other intellectual property rights in all material or content on the My Slide website remain the property of us or our licensors. You may use this material only as expressly authorized.
The material and content of the Website are for personal, non-commercial use only. You may download material onto a single device for that purpose. Any other use is strictly prohibited. You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit, or create derivative works from such material or content.
8. Limitation of Liability
We strive to ensure the accuracy of information on the My Slide website, but make no warranties (express or implied) as to its accuracy. The website is provided "as is" without warranties of any kind.
We do not guarantee that the website will be error-free, uninterrupted, or free of viruses. We shall not be liable for any loss of content or material uploaded through the website. To the fullest extent permitted by law, we disclaim all warranties, including those relating to quality, fitness for purpose, and non-infringement.
This does not affect your statutory rights as a consumer.
We are not responsible for:
- Economic losses (e.g., loss of revenue, profits, business);
- Loss of goodwill or reputation;
- Any loss not brought to our attention at the time the contract was made or that was not foreseeable.
Nothing in these Conditions limits liability for death or personal injury caused by our negligence.
9. Severance
If any part of these Conditions is deemed unlawful, void, or unenforceable, that provision shall be severed and shall not affect the validity of the remaining provisions.
10. Waiver
No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
11. Survival
Each provision of these Conditions shall apply and remain enforceable even if one or more provisions are held inapplicable or unenforceable.
12. Entire Agreement
These Conditions (as amended from time to time) constitute the entire agreement between you and us. They supersede any prior agreements, arrangements, or communications (written or oral) relating to the subject matter. You confirm that you understand and agree to these Conditions.
13. Law
These Conditions shall be governed by and construed in accordance with the laws of England, and you agree to submit to the exclusive jurisdiction of the English courts.
14. Damages & Returns
Please let us know straight away if the item is defective or damaged so that we can sort an exchange for you right away.
Our returns policy is super simple. You have 14 days from the date of receiving your item to start a return. We accept returns for all orders, provided they are in the same condition that you received them in. This means they’re unopened, unused and intact.
If you receive a damaged or faulty, please contact our customer service team who will resolve this for you on a case-by-case basis. Please make sure you have photographic or video evidence to help us process your claim as quickly as possible.
Responsibility
Returned items are your responsibility until they reach us, so make sure they're packed up securely and can't get damaged on the way! As the parcel remains your responsibility until it arrives back with us, ensure that you retain your proof of postage in case you need to contact us about your return. The cost of the return isn’t covered by My Slide unless the product is faulty.
Duties and Import taxes
Please note, your order may incur additional import duties and taxes upon arrival in your country outside of the UK. We advise you to familiarise yourself with your local customs regulations to avoid any unexpected charges. Thank you for your understanding.